Carsumer Advocacy

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“Expired car warranty” calls have several states pissed, too

If you haven’t gotten the automated phone call frantically saying that you desperately need to speak to someone about your car’s warranty, consider yourself lucky. If you gave in and actually bought an expired warranty from these spineless telemarketers, good luck getting reimbursed for car repairs.
At least that’s what several state attorneys general are saying. [...]

Popularity: 1% [?]

9Nov2008 | BlueFox | 0 comments | Continued
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Carsumer Advocacy? Nissan refuses to replace GT-R owner’s busted transmission

A member of the North American GT-R Owner’s Club forums started a thread recently in which he tells about dropping off his Nissan GT-R at the dealership when he began hearing loud noises coming from the rear of the car. The dealership told him that his transmission was toast as a direct result of him [...]

Popularity: 1% [?]

13Oct2008 | BlueFox | 0 comments | Continued
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Mechanic arrested for not giving up vehicle to angry customer

Remember last week when we told you about a tuner shop in Florida that got stuck holding a $16,000 bill after customizing some broke guy’s Toyota Celica? That shop is resolving its dispute through the courts and will likely end up selling the car to make its money back, but a mechanic in the U.K. [...]

Popularity: 2% [?]

20Aug2008 | BlueFox | 0 comments | Continued
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Carsumer Advocacy: 20-year-old tries to bilk shop out of $16k job

It’s time once again to wield the hammer of Carsumer Advocacy. In today’s episode, however, it’s not the consumer being oppressed by the big, bad corporation, but rather the small business owner defending himself against a customer. We take you to our scene set in sunny Ocala, Florida where a tuning shop called JapWorks is [...]

Popularity: 2% [?]

15Aug2008 | BlueFox | 0 comments | Continued
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The fate of a Range Rover is in your hands, people

Ryan Mickle, seen above and apparently afraid of no ghosts, has had a change of heart since purchasing his Range Rover Sport new in 2006. Since then, gas prices have shot through the roof and fighting climate change has become a favorite global pastime. Seeing that his SUV gets about 13 mpg, Ryan doesn’t want [...]

Popularity: 4% [?]

26Jul2008 | BlueFox | 0 comments | Continued
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Forbes lists top 10 family cars

As the self-appointed family car reviewer for Automotive, I have some opinions on the topic. If money were no object, my nomination for the ultimate family car would be split between the Mercedes-Benz R-Class and the BMW 5 Series wagon. But the R-Class entry price is $42k, and the Bimmer’s is close to $50k — [...]

Popularity: 6% [?]

6Jul2008 | BlueFox | 0 comments | Continued
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Report: Backup assist, blind spot detection hot; clean diesel not

J.D. Power and Associates asked 19,000 potential car buyers what they want and what they’re willing to pay for. Safety is apparently on the minds of many, with blind spot detection and backup assist taking the top two spots. But once consumers were told blind spot detectors would cost as much as $500, the device [...]

Popularity: 4% [?]

25Jun2008 | BlueFox | 0 comments | Continued
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Das Boot: One man’s crusade against injustice

It’s time for another installment of Carsumer Advocacy. We won’t go into the nitty gritty details of this one, as it’s spread across a 61-page forum post on VW Vortex. The basic gist is that a guy moved into a house in a nice neighborhood. Said neighborhood then started a Home Owners Association with an [...]

Popularity: 3% [?]

22Jun2008 | BlueFox | 0 comments | Continued
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Oh snap! Consumer Reports rips Aveo a new one

Consumer Reports isn’t known for completely trashing cars in its reviews. In fact, the publication is more often criticized for going too easy on them and finding something to like in everything that passes through the CR garage. But dang if they didn’t just tear apart the 2008 Chevy Aveo sedan, going so far as [...]

Popularity: 5% [?]

22Jun2008 | BlueFox | 0 comments | Continued
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Toyota gets attacked for worker rights abuses

The top is a tough place to be. Just ask Toyota, which is now facing charges of worker right abuses, including the use of sweat shops and human trafficking. As we’ve reported before, Japan even has a word for being overworked to death: karoshi. Toyota plants are not immune to this stress-related disease, as workers [...]

Popularity: 5% [?]

22Jun2008 | BlueFox | 0 comments | Continued